Returns
RETURN POLICY:
The return conditions of one or multiple items are as follow:
- Item must be in its original condition, unworn, unwashed, not damaged, with its original label.
- The return must be done within 30 days following the delivery date.
Returns are processed within 5 days after reception of the package. You will be notified.
REFUNDS:
All refunds will be done through the original method of payment. The credit will appear on your next bank statement. Please note that the refund process can take up to 5 business days.
DAMMAGE OR DEFECTIVE ITEMS:
If you think that an item might be damaged or defective, please contact our customer service.
info@loisjeans.ca
EXCHANGES:
We do not accept exchanges. Please return the unwanted item through our return portal and place a new order via our website: fr.loisjeans.ca