RETURN POLICY:

The return conditions of one or multiple items are as follow:

- Item must be in its original condition, unworn, unwashed, not damaged, with its original label.
- The return must be done within 30 days following the delivery date.

Returns are processed within 5 days after reception of the package. You will be notified.

REFUNDS:

All refunds will be done through the original method of payment. The credit will appear on your next bank statement. Please note that the refund process can take up to 5 business days.

DAMMAGE OR DEFECTIVE ITEMS:

If you think that an item might be damaged or defective, please contact our customer service.
info@loisjeans.ca 

EXCHANGES:

We do not accept exchanges. Please return the unwanted item through our return portal and place a new order via our website: fr.loisjeans.ca